Support & FAQ

Before the playoff field is announced, you submit one complete bracket: the 12-team field in seed order, a winner for all 11 games, and the total points you expect in each of the 4 rounds. Picks are scored by seed slot against the real games. Get one winner wrong and your bracket is eliminated from the grand prize — the best-ranked bracket that survives every round wins. Ties are broken by the closest championship-game total-points prediction, then by the earliest submission time.

Brackets lock at the date and time shown on the app's home screen — always before the playoff selection show. After the lock, no new brackets can be created and no picks can be changed. The app sends reminders 24 hours and 1 hour before the lock if you have notifications enabled.

The contest is open to US residents 18 or older, except in Rhode Island, Washington, New York, and Florida, where it is not available. Eligibility is checked by the state you are playing from — if you are in an excluded state, the app will not let you play.

The grand prize for the season is between $100,000 and $500,000, as announced in the app. Prize eligibility and amount are subject to insurance carrier approval — the prize is underwritten by a third-party carrier, and the winner completes identity and eligibility verification before payment. See the Terms & Conditions for details.

Yes — up to two brackets per account. Your leaderboard position counts your best bracket that's still alive (or your best overall if both are eliminated). Everything must still be submitted before the lock.

In the app: Profile → Delete account. Deletion is immediate and permanent — profile, brackets, and push tokens are all removed. Full instructions (including an email fallback if you can't access the app) are on the account deletion page.